Information for distance students (FAQ)

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Hello University of Vaasa, VAMK, Novia or Åbo Akademi student, are you taking an open university course or studying elsewhere? On this page you can find answers to the most common questions about distance studies.

Kysymysmerkki I am a distance student, do I need a library card?

You need a library card only if you want to borrow printed books or if you need access to e-book services Ellibs and Elib. All the other e-resources your university has acquired are available via Tritonia's Finna search service: just login with you university's username.

 

Kysymysmerkki How can I get a library card?

You can fill in the library card application form in advance online and then fetch the library card from Tritonia by presenting ID. Also distance students must prove their identity to get a library card. The library cannot identify customers with banking access codes, for example, so in order to get a library card you have to visit the library at least once.


Are you unable to visit the library but want to borrow printed books?

Contact loans@tritonia.fi to discuss other possible arrangements.


Do you need the library card only to access Ellibs and Elib e-books?

Contact loans@tritonia.fi, we can create a user account for you for the e-book databases that require a library card. Note: this account is only for the University of Vaasa, VAMK, Novia and ÅA students and staff (including open university).

 

Students at University of Vaasa or at the University of Vaasa Open University

If you cannot come to Vaasa to pick up your library card, but need access to the Ellibs ebook, you can prove your identity online: go to e-authentification and login with your University of Vaasa username. Remember to fill in the the library card application form, too! After you have identified yourself, you will be registered as a customer after three working days. You will get your virtual library card number and PIN code by e-mail.

 

Kysymysmerkki I live elsewhere, how can I borrow and return textbooks?

We can send textbooks to our students in Finland cash-on-delivery. Prices start at 19,90 €. You can also return your loans to us by mail, our address is Tritonia POB 331 65101 Vaasa. Please notify the library in advance by e-mailing loans@tritonia.fi. The customer is responsible for books that get lost in the mail.


Textbooks are not sent as interlibrary loans to other libraries, since there is a limited amount of textbooks available and they are intended for students at the universities and universities of applied sciences in Vaasa.

 

Kysymysmerkki I have forgotten my PIN code and cannot renew my loans, what can I do?

If you have forgotten your PIN code, you can change your PIN code easily in Finna (log out and then open the log in window again -> click the link "change forgotten PIN"). Remember to use the same e-mail address as in your Finna profile!

 

PIN can also be changed at the service desk to a new code of your choice, by presenting ID. We do not change PIN codes by phone.

Kysymysmerkki Can I access the e-resources remotely?

Students and staff at the universities can access almost all e-books, e-journals and databases remotely. Log in to the Tritonia Finna search service with your university username.


Have you forgotten your university's username, or don't know what it is? If you are a degree student, please contact Helpdesk at your university. If you are an open university student, please contact student services at the open university.

 

Kysymysmerkki Am I entitled to free interlibrary loans?

Students writing their thesis are entitled to free interlibrary loans for their thesis provided that they are registered customers at Tritonia and the interlibrary loan request is made at Tritonia. Interlibrary loans service offers print material, which is to be picked up at Tritonia and returned to Tritonia. Tritonia does not send interlibrary loans by mail to its customers. Read more on the interlibrary loans services.

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