FAQ for distance learning students

a student uses Tritonia Finna on their phone

I have forgotten the PIN code for my library card, what do I do?

You can create a completely new PIN code in the Tritonia Finna search service, see instructions behind the link below. You can change your current PIN code yourself in your account in Tritonia Finna.

I do not know or remember my university username, what to do?

If you are a degree student, please contact the Helpdesk at your university. If you are an Open University or UAS student, contact the student services of the Open University or UAS.

How can I get printed textbooks from Tritonia in Vaasa?

We can send textbooks to our students in Finland by cash on delivery. Prices start at 19,90 €. You can also return your loan to us by mail at your own expense, our address is Tritonia, PO Box 331, 65101 Vaasa. Please notify the library of your return in advance by email at loans@uwasa.fi. We do not claim books sent to us by cash on delivery. The customer is responsible for books that go missing in the mail.

Note that textbooks for online degree programmes are as a rule located in a library in the place of education, and students should primarily use those books.